This privacy statement was updated on 16/09/2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.itakecare.be. We recommend that you read this statement carefully. In our processing, we comply with the requirements of the privacy legislation. This means, among other things, that:
- we clearly indicate the purposes for which we process personal data. We do this through this privacy statement;
- We aim to limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
- we first seek your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data, and we require the same from parties processing personal data for us;
- we respect your right to access, correct or delete your personal data if you so request.
If you have any questions or want to know exactly what data we keep, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of reasons related to our business activities, including the following: (click to unfold)1.1 Contact - By phone, mail, e-mail and/or web forms
1.1 Contact - By phone, mail, e-mail and/or web forms
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
- IP address
- Information about Internet activity, including, but not limited to, browsing history, search history, and information about a consumer's interaction with a website, application or Internet advertisement
- Geolocation data
- Date of birth
- A signature
- Identity card number
- Financial information such as a bank account or credit card number
- Biometric information
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.2 Payments
1.2 Payments
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city or town name
- An e-mail address
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.3 Account registration
1.3 Account registration
For this purpose, we use the following data:
- A first and last name
- Account name or nickname
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
- Information about Internet activity, including, but not limited to, browsing history, search history, and information about a consumer's interaction with a website, application or Internet advertisement
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.4 Newsletters
1.4 Newsletters
For this purpose, we use the following data:
- A first and last name
- An e-mail address
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.5 To support the services or products that your customer wants to purchase or has purchased
1.5 To support the services or products that your customer wants to purchase or has purchased
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.6 In order to comply with legal obligations
1.6 In order to comply with legal obligations
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
- A signature
- Identity card number
- Financial information such as a bank account or credit card number
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.7 Compile and analyze statistics to improve the website.
1.7 Compile and analyze statistics to improve the website.
For this purpose, we use the following data:
- IP address
- Geolocation data
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.8 To be able to offer personalized products and services
1.8 To be able to offer personalized products and services
For this purpose, we use the following data:
- A first and last name
- Account name or nickname
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
- IP address
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
1.9 Deliveries
1.9 Deliveries
For this purpose, we use the following data:
- A first and last name
- A home or other physical address, including street name and city or town name
- An e-mail address
- A phone number
The basis on which we can process this data is :
Shelf life
We keep this data until the end of the service.
2. Sharing with other parties
We only share or disclose this data to subcontractors for the following purposes:
3. Cookies
Our website uses cookies. For more information on cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required to do so by law or court order, in response to a law enforcement agency, as permitted by other provisions of the law, to provide information, or for the purpose of investigating a matter related to public safety.
If our website or organization is taken over, sold or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer and will be passed on to the new owners.
We have a data processing agreement with Google.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to the data is protected and that our security measures are regularly reviewed.
6. Third party websites
This privacy statement does not apply to third party websites linked to our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Changes to this Privacy Statement
We reserve the right to change this privacy statement. You should check this privacy statement periodically for any changes. In addition, we will actively inform you whenever possible.
8. Access and modify your data
If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
- Right of access: you have the right to access your personal data that we know about.
- Right of rectification: you have the right at any time to complete, correct, delete or block your personal data.
- If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and to transfer them in their entirety to another controller.
- Right to object: you can object to the processing of your data. We will comply, unless there are reasons to do so.
Always make sure you clearly indicate who you are, so we can be sure we are not changing or deleting the wrong person's data.
9. Automated decision making
We make decisions on the basis of automated processing with regard to matters that may have (significant) consequences for individuals. These are decisions made by computer programs or systems without human intervention.
The leasing contract can only be made after validation by our financial partner
10. File a complaint
If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to file a complaint with the data protection authority.
11. Data Protection Officer
Our data protection officer has been registered with the data protection authorities in an EU member state. If you have any questions or requests regarding this privacy statement or for the data protection officer, you can contact Gianni Sergi, via https://www.itakecare.be or hello@itakecare.be or by phone at +32 456 02 38 04.
12. Contact details
iTakecare SRL
Quai Paul Verlaine 2/2
6000 Charleroi
Belgium
Website : https://www.itakecare.be
E-mail: hello@itakecare.be
Phone number: +32 456 02 38 04
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